Carla Care
9:41 ● ● ●
Carla Care
Allied Health
Made for NDIS participants, families, and support workers across NSW & VIC.

Good afternoon

A calmer day,
built together.

In the moment
Right Now
Things are hard. Open this.
i
These tips are general guidance, not a Behaviour Support Plan. If behaviours of concern are present, request an assessment — a Carla Care BSP can write a plan made for your person.
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Before anything else
Take a breath.
in · hold · out
Your calm becomes their calm. Five breaths.
01
Lower yourself
Get on their level. Soften your shoulders. Standing over a stressed person says "fight" to their nervous system.
02
Quieter, slower, fewer words
This isn't the moment for instructions. Five words, not fifty. Match their breath, not their volume.
03
Name the feeling, not the behaviour
"This is really hard right now" works better than "stop yelling." You're showing you see them, not the storm.
04
Drop the demand
Whatever you were asking can wait. Safety first, regulation second, learning third — never reverse the order.
05
Wait it out, together
You can't teach a brain that's in fight-or-flight. Be present. The wave will pass. It always passes.
Call Carla Care · 1800 222 774
!
If there is immediate risk to anyone's safety, call 000. For ongoing behaviours of concern, contact your Behaviour Support Practitioner.
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Request support

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A short form — five minutes — and our intake team gets back to you within one business day. We accept NDIS, Medicare, SIRA, and private referrals.

Three ways to connect

However works for you.

Fill in the referral form, give us a call any time, or send us an email. Whichever you choose, you'll hear back from our intake team within one business day.